WIRE APP
IT'S TIME to integrate
call control into your CRM
Binotel present Wire
WIRE Is a mobile application that provides call history and call recording from your employees' mobile phones.
You can watch statistics, listen to conversations with customers, improve the quality of service without leaving your office.
List of missed calls from customers for which managers have not called back
Audio recordings of conversations with customers
All calls Statistics
Transfer of history and records of conversations with customers to your
CRM system (more than 50+ integrations)
Whose employees communicate with customers via mobile phones or work on remote access, but also have access to communication with customers
For companies that want to improve their analytics and customer service
The ability to save and not lose data on customer requests and the ability to clear the relationship history
If employees work outside the office
Retail, sales representatives, logistics, courier delivery, realtors, taxi services and for many other business areas
Download
the APP
STEP 1
Set up a company and add employee phone numbers
STEP 2
Enjoy a free 14-day TRAIL!
AFTER - ONE PRICE
WIRE PRO
19 €/mo
15 €/mo (annual payment)
STEP 3
INTEGRATE INTO YOUR CRM
STEP 4
Improving the quality of service
Don't lose
your customers
Employee
control
Effective communication
You can see a list of all missed calls that your employees did not call back. No customer will be forgotten - you are sure!
Wire integrates with your CRM system and saves all calls to a customer card
You have an analyst on the employment of managers: how many calls each employee receives, how much time is spent on calls, and how calls are distributed throughout the day
Audio recordings of customer conversations and call data from mobile phones help you monitor service quality
Outsourcing
control
You always have at hand information about how your employees work on the road or remotely. Wire captures conversations on mobile phones constantly